Disappearing walls and strange ceiling lines

crashes, error report
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pks
Posts: 12
Joined: Tue Aug 30, 2016 8:22 am

Disappearing walls and strange ceiling lines

Post by pks » Wed Apr 07, 2021 9:04 am

Dear all,

I am working on a rather complex project, with internal glass walls in the form of windows. After deleting some windows, a lot strange things happened with the building geometry. Walls suddenly dissapear, or better: walls are only seen from one viewing angle and invisible in other. Colors of wall change to grey. In the top plane diagonal lines appear that don't have any meaning to the building. Old window lines that shouldn't be there, are shown as ghost lines. Etc.

I have tried several thing, like restarting, changing wall geometry to see if it corrects itself, etc. But no luck.

Anybody has a clue?

All the best,
Koen
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Csuleiman
Posts: 2137
Joined: Wed Mar 07, 2012 3:07 pm

Re: Disappearing walls and strange ceiling lines

Post by Csuleiman » Wed Apr 07, 2021 11:08 am

Hello Koen,

Please provide us with the evo project file so that we could check the problem directly in evo 9.2. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

Csuleiman
Posts: 2137
Joined: Wed Mar 07, 2012 3:07 pm

Re: Disappearing walls and strange ceiling lines

Post by Csuleiman » Thu Apr 08, 2021 6:43 am

Hello Koen,

We were able to locate the error. It was a geometry problem, which we could fix directly in your evo project file. We have sent you the repaired evo project file.

Best regards,
DIAL Support Team

pks
Posts: 12
Joined: Tue Aug 30, 2016 8:22 am

Re: Disappearing walls and strange ceiling lines

Post by pks » Thu Apr 08, 2021 9:07 am

Thanks for your quick help!

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