Error when attempting to import dwg file

questions regarding the handling of DIALux evo. (features, tools, options, settings)
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AJHetzke
Posts: 1
Joined: Thu Jul 11, 2019 4:55 pm

Error when attempting to import dwg file

Post by AJHetzke » Thu Jul 11, 2019 5:10 pm

I am trying to import a dwg file to create a new project, and keep getting an error message "Error importing the plan (file name)..." but no remedy or reason why. Anyone have an idea how I can solve this?

T.Magenheimer
Posts: 1331
Joined: Thu Jul 26, 2012 10:16 am

Re: Error when attempting to import dwg file

Post by T.Magenheimer » Fri Jul 12, 2019 1:02 pm

Hello AJHetzke,

Please be so kind as to provide us with the problematic evo project file for analysis. It would be of help if you could send us the link to this topic so that we could better assign this issue.
Our email address is 'Support@dial.de'.


Best regards,
DIAL Support Team

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