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Calculation Error

Posted: Wed Jun 26, 2019 11:38 pm
by chopboy
Hi,
When calculating a carpark with adjacent bollards using Dialux, I am experiencing errors in the calculation zones.
Below shows 3 calculation fields where some fittings illuminate some calc fields and not other. The calculation fields that abut one another do not match.
Can anyone advise what it is I've done incorrectly in setting up this model?
For reference, the 3d view shows all luminaires outputting light onto the calculation plane.

Image
Image

Cheers,

Re: Calculation Error

Posted: Thu Jun 27, 2019 7:16 am
by Csuleiman
Hi chopboy,

Unfortunately, we cannot see your screenshots. Therefore we would like to ask you to upload themagain or to send us the images by email. Please be so kind as to provide us with the problematic evo project file for analysis. It would be of help if you could send us the link to this topic so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

Re: Calculation Error

Posted: Fri Jun 28, 2019 8:04 am
by Csuleiman
Hi chopboy,

Thank you very much for providing us with your project file.
The problem was caused by the rough grid of the calculation surfaces. We would suggest you use a finer grid, so e.g. 100x100 points for the calculation surfaces. As the calculation surfaces are very large, not all relevant points could be taken into account. Therefore, we changed the grid to e.g. 100x100 points. After calculating the scene looks smoother.
We have set the grid points arbitrarily. Of course, you can enter other values. If it is a very large area, you should try to set the grid finer. For smaller areas, it is certainly sufficient to choose the automatic grid.

We will send you the edited project file with a finer grid for all three calculation surfaces within the next minutes via WeTransfer.

Best regards,
DIAL Support Team