.dwg file import problem

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yuyonghyun
Posts: 1
Joined: Mon Nov 25, 2019 8:04 am

.dwg file import problem

Post by yuyonghyun » Mon Nov 25, 2019 8:12 am

I use dialux 4.13.

I can import .dwg file in Korean setting (General setting) however I unable import .dwg file after changing to English setting.

I try to import same .dwg file in other computers, then no problem.

Only my computer`s problem. So how can I import my .dwg file in English setting?

Csuleiman
Posts: 2027
Joined: Wed Mar 07, 2012 3:07 pm

Re: .dwg file import problem

Post by Csuleiman » Mon Nov 25, 2019 8:30 am

Hello yonghyun,

Please send us the DWG file and some screenshots of the import process for analysis. We would like to check the problem directly in DIALux.
It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

Csuleiman
Posts: 2027
Joined: Wed Mar 07, 2012 3:07 pm

Re: .dwg file import problem

Post by Csuleiman » Mon Nov 25, 2019 10:22 am

Hello yonghyun,

We were able to import your DWG into the English DIALux version without any problems. The message that appears during the import says that the directory path could not be found. You can simply see if you have moved the DWG locally or in the network, so that DIALux can no longer find the stored path. Here you can import the DWG again and save the project again.

Best regards,
DIAL Support Team

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