problem with user database

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Victor Sarañana
Posts: 1
Joined: Fri Feb 07, 2020 8:47 am

problem with user database

Post by Victor Sarañana » Fri Feb 07, 2020 9:07 am

hello since I installed the Dialu update on my computers when trying to select luminaires from the user database I get this error Can someone tell me how to fix it? and tried reinstalling but it still gives me the same error


in page opens there are no texts nor can I access from here to my folders it crashes and I have restart dialux

Csuleiman
Posts: 2027
Joined: Wed Mar 07, 2012 3:07 pm

Re: problem with user database

Post by Csuleiman » Fri Feb 07, 2020 9:08 am

Hello Victor Sarañana,

Please read the following article of our DIALux knowledge base to answer your question:
https://dialux4.support-en.dial.de/supp ... -database-

Best regards
DIAL Support Team

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