Problems with dialux file

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steinar.sandvik
Posts: 1
Joined: Wed Jun 17, 2020 8:22 am

Problems with dialux file

Post by steinar.sandvik » Wed Jun 17, 2020 8:44 am

We have a project file that have been corrupt and the same for the bak file. Can someone pls help us???

Download both project file and bak file here:
https://we.tl/t-262OOuTgnv

Steinar

Csuleiman
Posts: 2030
Joined: Wed Mar 07, 2012 3:07 pm

Re: Problems with dialux file

Post by Csuleiman » Wed Jun 17, 2020 9:08 am

Helo Steinar,

Unfortunately, we have no good news for you. We were not able to restore the original project file nor the backup file. During the last saving process, incorrect information was written that no longer allows the file to be opened. This information can no longer be repaired by us.

Just for your information:
In case of such problems, there remains always a possibility to get at least a part of your data back. For this, there is the backup file, which is to be found in the same directory as the original file. It is named equally but with the additional extension .bak ("project name.dlx.bak"). You can use this file in DIALux if you simply renames it to "project name 1.dlx". After the renaming the file should be readable as every other DIALux project file.

To avoid such a dramatic loss of your work, we recommend you to save your project file several times during your planning to a local folder. In addition, you should save your files before calculating, too.

We regret that we have not better information for you.

Best regards,
DIAL Support Team

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