The project stopped working.

Posts: 7
Joined: Wed Nov 13, 2019 10:39 am

The project stopped working.

Post by MartinPykaCora » Wed Feb 10, 2021 2:30 pm

Please get my project back. I can't run it.

Posts: 11
Joined: Mon Feb 03, 2020 7:10 pm

Re: The project stopped working.

Post by ctanto333 » Thu Feb 11, 2021 7:11 am

Good Day,

Even I tried to open it but the software is crashed. But I have imported to Dialux evo 9.1 is working, if you are familiar with Dialux evo try to import the project.

1.jpg (135.09 KiB) Viewed 777 times
2.jpg (111.11 KiB) Viewed 777 times
3.jpg (111.42 KiB) Viewed 777 times

Posts: 2120
Joined: Wed Mar 07, 2012 3:07 pm

Re: The project stopped working.

Post by Csuleiman » Thu Feb 11, 2021 10:47 am

Hello MartinPykaCora,

Our developer was able to fix your project. We have sent you the repaired project via e-mail.

He had to discard the calculation results in one of the rooms, because an internal software component caused problems here.
So the problem may come back when the project is recalculated. We would therefore like to recommend that you import this project into DIALux evo and continue the lighting design there.

Best regards,
DIAL Support Team


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