My Database not work

Posts: 1
Joined: Thu Nov 28, 2019 10:33 am

My Database not work

Post by mclaci » Thu Nov 28, 2019 12:32 pm

I clicked on "Luminaire Selectoin", pop up "My Database" window, but when I try click the "open", pop up an errormessage:
"An error occured in this catalog. The value of the property 'ImportULD_mouseover' is null or undefined, not a Function object.
Please visit the Dialux forum and desrcibe under which conditions the error occured.
There may alredy be a solution to the problem.
You can find the forum... "
Now, I am here, I read the suopport team's solution, but on my PC isn't that update! Hovever I tryed it in Win10, Win7, Dialux 4.11. 4.12. 4.13! Everywhere was this problem!!!
Could you help me, if I can use the program?
Laszlo Karpati

Posts: 2119
Joined: Wed Mar 07, 2012 3:07 pm

Re: My Database not work

Post by Csuleiman » Thu Nov 28, 2019 12:39 pm

Hello Laszlo Karpati,

Please read the following article of our DIALux knowledge base to answer your question: ... -database-

Best regards
Your DIAL Support Team


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