I can't do calculations

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Anjosaco
Posts: 1
Joined: Mon Sep 27, 2021 9:18 am

I can't do calculations

Post by Anjosaco » Mon Sep 27, 2021 9:30 am

Hi! I need help, when I try to do calculation, the software displays the following message "An error occurred during the calculation" and " Daylight calculation is not possible without daylight-relevant building openings. How can I resolve this problem? Thanks

Csuleiman
Posts: 2219
Joined: Wed Mar 07, 2012 3:07 pm

Re: I can't do calculations

Post by Csuleiman » Mon Sep 27, 2021 10:49 am

Hello Anjosaco,

Please provide us with the evo project file so that we could check the problem directly in evo. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.

In DIALux evo the calculation of the illumination takes place only in the interior and only by daylight relevant windows, which conduct the daylight inside the building. Other building openings are not considered in the calculation of daylight. Windows that are inside the building are not relevant for daylight. In most cases, DIALux automatically detects this. If necessary, you can change this setting at the window in the apertures tool.

Best regards,
DIAL Support Team

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