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Hi

Posted: Thu Jul 23, 2015 7:35 am
by anuj1980
Hi,

I am not able to perform "send to dialux " . I select the option send to dialux but no file is added to Dialux Evo. I do not know why its happening.
Sometimes it showsin Dialux Evo when i select send to Dialux a no. of times.

Regards,
Anuj

Re: Hi

Posted: Mon Jul 27, 2015 1:08 pm
by F.Krewett
Hi Anuj,

the "send to DIALux" option is not available for all manufactures. For those who are not allowed to send products this icon is disabled and you will get a notice in form of a tooltip. But if this funcionallity is active it should actually work. If you will find a products which is not working please send us a link. We will then be able to analyse this issue. Maybe the photometric data is just broken.

Best regards
Your DIALux team