Bug during IES files download

Reinaldo Araujo
Posts: 2
Joined: Thu Aug 01, 2019 8:33 pm

Bug during IES files download

Post by Reinaldo Araujo » Wed Sep 18, 2019 9:21 pm

Hi fellow,
I had a 4.12 version running ok.
I decided to upload to 4.13 version.
Now I can not create my User Database.
It´s appearing the message:
"The value of the property loeschen_mouseover is nule or undefined; it is not an object of Function".

How can I fix this problem?
I appreciate any help.

I tried to re-install the DiaLux 4.13 and the problem is persisting.
My Windows is Version 8, version 6.3 (Compilation 9600).

Thanks a lot.

Posts: 2584
Joined: Wed Mar 07, 2012 3:07 pm

Re: Bug during IES files download

Post by Csuleiman » Thu Sep 19, 2019 5:50 am

Hello Reinaldo,

Please read the following article of our DIALux knowledge base to answer your question:
https://dialux4.support-en.dial.de/supp ... -database-

Best regards
Your DIAL Support Team
Freundliche Grüße / Kind regards
DIALux · Technical Support


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