Cut out tool still doesnt work.

crashes, error report
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johanssondaniel95
Posts: 2
Joined: Mon Apr 11, 2022 8:52 am

Cut out tool still doesnt work.

Post by johanssondaniel95 » Tue May 24, 2022 10:41 am

Hello,

Im experiencing som bug with the cut out tool, i've had this issues now and then for a couple of months now and its quite annoying since instead of cutting away the floor in the room i usually have to make a new file and make it as a single room and insert "fake floors"
i'll email the file and the link to this topic to your support mail aswell. i just installed the latest update but it didnt help.

Kind regards.
Daniel
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Csuleiman
Posts: 2459
Joined: Wed Mar 07, 2012 3:07 pm

Re: Cut out tool still doesnt work.

Post by Csuleiman » Tue May 24, 2022 11:05 am

Hello Daniel,

We were able to locate the error. It was a geometry problem, which we could fix directly in your evo project file. We have sent you the repaired evo project file via email.

Best regards,
DIAL Support Team

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