Geometry problems

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amandar
Posts: 1
Joined: Thu Jun 09, 2022 2:09 pm

Geometry problems

Post by amandar » Thu Jun 09, 2022 2:22 pm

Hello everyone,
I'm having problems with the geometry of the model, there are some walls that are dissapearing, and im trying to fix it but without any success.
Image

Thank you in advanced.

Amanda

Csuleiman
Posts: 2458
Joined: Wed Mar 07, 2012 3:07 pm

Re: Geometry problems

Post by Csuleiman » Thu Jun 09, 2022 4:07 pm

Hello Amanda,

Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.

Best regards,
DIAL Support Team

Csuleiman
Posts: 2458
Joined: Wed Mar 07, 2012 3:07 pm

Re: Geometry problems

Post by Csuleiman » Fri Jun 17, 2022 11:37 am

Hello Amanda,

We checked your project file, but could not reproduce the problem as you described. Nevertheless, we have deleted a geometry file in your project file which may has caused the problem. We have sent you the edited project file via email.

Best regards,
DIAL Support Team

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