FILE DOESN'T CALCULATE CONSUMPTION AND ENERGY COSTS

crashes, error report
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Eltec
Posts: 10
Joined: Tue Nov 26, 2013 8:47 am

FILE DOESN'T CALCULATE CONSUMPTION AND ENERGY COSTS

Post by Eltec » Wed Mar 01, 2023 8:17 am

Hello,

As said on the title, once I start running the file all the results are ok but the section about consumption and energy didn't run correctly. The fact is that it doesnt appear like an error to dialux, but I need those results.

Hope you find a solution, thanks.

Csuleiman
Posts: 2584
Joined: Wed Mar 07, 2012 3:07 pm

Re: FILE DOESN'T CALCULATE CONSUMPTION AND ENERGY COSTS

Post by Csuleiman » Wed Mar 01, 2023 8:27 am

Hi Eltec,

You are welcome to send us the problematic evo project file for analysis. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.
Freundliche Grüße / Kind regards
DIALux · Technical Support

Csuleiman
Posts: 2584
Joined: Wed Mar 07, 2012 3:07 pm

Re: FILE DOESN'T CALCULATE CONSUMPTION AND ENERGY COSTS

Post by Csuleiman » Wed Mar 01, 2023 5:37 pm

Hi Eltec,

The cause of the problem is the incorrect layer configurations for the daylight calculation. You must ensure that all layer configurations are also valid. Then the daylight calculation can also be carried out. Evo displays a clear indication that the calculation is not possible.

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Freundliche Grüße / Kind regards
DIALux · Technical Support

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