lighting pole of a garden

[yo1]

Hello
I have a project (lighting a garden)
my problem is: lumiaries are added without post (as shown in picture)
please add a post
and thank you

[Csuleiman]

Dear yo1,

Are you using IES or LDT files in your project file?

Just for your information:
Depending on the license a manufacturer bought from DIAL he can have 3D models (3DS or SAT) or 3D basic elements (cube, prism, sphere) for the visualization of his luminaries. In case the manufacturer has the license for 3D models, not necessarily all luminaries have SAT files. As making SAT files is some work, the manufacturer sometimes use the complex models only for design luminaries.

So to sum up, if you are working with IES or LDT files you cannot create a pole as a luminaire model by yourself. But what you can do is to insert a cube as a pole positioned under the luminaire into the DIALux project.
Or you can search with our Luminaire Finder (https://luminaires.dialux.com/en#0) for alternative luminaires including their own poles.

Best regards,
DIAL Support Team