Page 1 of 1

Geometry problems

Posted: Thu Jun 09, 2022 2:22 pm
by amandar
Hello everyone,
I'm having problems with the geometry of the model, there are some walls that are dissapearing, and im trying to fix it but without any success.
Image

Thank you in advanced.

Amanda

Re: Geometry problems

Posted: Thu Jun 09, 2022 4:07 pm
by Csuleiman
Hello Amanda,

Please provide us with the DIALux project file so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.

Best regards,
DIAL Support Team

Re: Geometry problems

Posted: Fri Jun 17, 2022 11:37 am
by Csuleiman
Hello Amanda,

We checked your project file, but could not reproduce the problem as you described. Nevertheless, we have deleted a geometry file in your project file which may has caused the problem. We have sent you the edited project file via email.

Best regards,
DIAL Support Team