Dialux report error codes

crashes, error report
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Neos12345
Posts: 3
Joined: Wed Apr 20, 2022 2:39 pm

Dialux report error codes

Post by Neos12345 » Wed Jun 15, 2022 4:14 pm

Dear Dialux

Please explain and guide me how to solve this issue.
The report doesn't show properly (in Chinese) which it suppose to be.

I have attached some pages as an example for comparison.
A screenshot from the software of the correct one and one page from the generated PDF, which is missing some characters.

Thanks for the promptly reply.
Attachments
PDF wrong.png
PDF wrong.png (125.36 KiB) Viewed 271 times
software correct.png
software correct.png (94.93 KiB) Viewed 271 times

Csuleiman
Posts: 2458
Joined: Wed Mar 07, 2012 3:07 pm

Re: Dialux report error codes

Post by Csuleiman » Mon Jun 20, 2022 6:38 am

Hello Neos12345,

Please provide us with the evo project file and also the PDF document so that we can check the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'.

Best regards,
DIAL Support Team

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